مركز الأخبار: مداخلة هاتفية مع أحمد خيري المدير العام في الإدارة العامة بمجلس شؤون الأوقاف الإسلامية
For more on this topic, I am pleased to be joined over the phone by Mr. Ahmed Khalil Khairi, Director General at the General Administration of the Islamic Endowments Council. Welcome to the 3 o'clock news. To start, what are the most prominent improvements made to the social support service procedures after its development, especially regarding submitting applications electronically via the national portal? Yes, peace be upon you, and God's mercy and blessings. In the name of God, the Most Gracious, the Most Merciful. First, we thank you for this intervention. It is no secret to you or the listeners that the General Administration of the Islamic Endowments Council has recently launched more than one service, including the social support service, which has been developed via the national portal. This service, of course, comes as part of the Islamic Endowments Council's efforts to enhance digital transformation. There is no doubt that this service is one of several services. More than one digital service package is being. Currently developed. And re-engineered. Among the advantages of this service is ease of access, which makes it easier for beneficiaries and customers. Reducing the time to complete their procedures. Furthermore, it is no secret to you and the listeners that this service is now available on the national portal, allowing beneficiaries to apply for the service anytime and anywhere. The service duration has been reduced to 14 working days instead of 30, in addition to reducing the steps for submitting the application. Yes. Yes, Mr. Ahmed. How does the social support service you developed contribute to enhancing digital transformation? And also simplifying procedures provided to beneficiaries? Yes. Of course. This service comes in line with all government services launched by the Kingdom of Bahrain. Under the leadership of His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince and Prime Minister, may God protect him. Towards accelerating digital transformation. Developing government services. Making them more efficient, flexible, and easier for beneficiaries. This service contributes to simplifying application procedures. By enabling application submissions. And completing transactions electronically. All this saves effort and time for beneficiaries . It makes the service more accessible and flexible for the beneficiary. The service also represents an important step towards providing more efficient digital endowment services. And improving the beneficiary's experience. As well as raising the quality level of the service provided. Yes. Yes, Mr. Ahmed. In conclusion, how do you at the General Administration of the Islamic Endowments Council view the next phase in developing social and endowment support services, and what are your plans to leverage digital transformation in general? Yes, my dear sister, the administration is currently working on developing plans to improve its services and increase procedural efficiency. The next phase focuses on developing and re-engineering many services and converting them into electronic services, step by step. All these steps contribute to facilitating access for beneficiaries and shortening procedures , time, and effort for the beneficiary of this service. Yes. Yes, Mr. Ahmed Khalil Khairi, Director General at the General Administration of the Islamic Endowments Council, thank you very much for this intervention.