Home/Notice/PUBLIC NOTICE – INVITATION TO PARTICIPATE IN THE PUBLIC DIGITAL SERVICES EXPERIENCE SURVEY (LESOTHO DIGITAL READINESS ASSESSMENT)

The Ministry of Communication, Science, Technology & Innovation (MICSTI) invites you to participate in thePublic Digital Services Experience Survey, conducted as part of Lesotho’sDigital Readiness Assessment.

This national survey seeks to understand how people across Lesotho experience digital government services by collecting insights from individuals who interact with services such as online applications, digital payments, mobile‑based public services, education platforms, health information systems and other digital channels, while also exploring access to digital services, user experience and usability, inclusion and accessibility, trust and perceptions of security, digital skills and support needs, and expectations for improvement.

Your feedback will help ensure that digital transformation in Lesotho delivers services that areeasy to use, reliable, secure and accessible to everyone.

Survey link:https://forms.gle/YvBH5psMCUYfwuF4A| Estimated time: 10–15 minutes.

Any queries regarding the survey may be directed to the following contact person:

Department of Information & Communication Technology

Ministry of Communication, Science, Technology & Innovation (MICSTI)

We are committed to…  integrity, efficiency, honesty. if you feel we have not met expectations, or just want to send some compliments my way, feel free to leave your opinion, experience and feelings. We are committed to ensuring fair treatment…